Agentic Business Outcomes ("we", "us", or "our") respects your privacy and is committed to protecting the personal information collected through our software, website, and messaging infrastructure. This Privacy Policy details how we handle information collected from  clients and their caller end-users.

• Account Data: Business name, contact person, email address, physical billing address, and phone number provided during subscription onboarding.
• Telephony & Caller Data: Inbound phone numbers, caller names, caller-stated addresses, call transcripts, call metadata (duration, timestamp) are retained for <90 days.
• Call Audio: Audio recordings of inbound calls are retained for less than twenty-four (24) hours after call completion and then automatically deleted, except that a specific recording may be retained longer where reasonably necessary to investigate and resolve a specific reported service issue — such recordings are deleted once the issue is resolved.
• SMS Opt-In Data: Mobile phone numbers and timestamped opt-in/consent records captured during service interactions, retained for the duration of Client's active subscription plus ninety (90) days following account closure, to maintain compliance records and respond to consent disputes.

We use collected data strictly to deliver automated virtual services, route service requests to clients via SMS, provide transactional confirmations to callers, troubleshoot system bugs, and process monthly billing subscriptions.

We do not sell, rent, trade, or share caller or client phone numbers, names, contact information, or SMS consent/opt-in records with any third party for marketing, promotional, or advertising purposes, under any circumstance. We disclose this information only to the service providers strictly necessary to operate the Service (e.g., our telephony/SMS carrier, database host, and payment processor), each of whom is contractually bound to use it solely to perform their function for us and not for their own independent purposes. We do not otherwise sell or share this information with any third party.

Audio recordings of inbound phone calls are processed temporarily solely for real-time AI transcription, quality assurance, and system debugging. Audio files are automatically deleted from active systems within twenty-four (24) hours of call termination, except that Company may retain a specific call recording beyond this period where reasonably necessary to investigate, troubleshoot, or resolve a reported service issue or defect; any recording retained under this exception is deleted once the issue is resolved. Text transcripts and structured lead records are retained securely in Client's dashboard for service historical record-keeping. Transcripts and intake logs are encrypted at rest using AES-256 and in transit using TLS 1.3 encryption standards.

If you wish to access, correct, or request deletion of your personal information, or if you wish to revoke mobile text messaging consent, please contact our Privacy Compliance Lead at privacy@agenticbusinessoutcomes.ai or text STOP to any mobile message received from our system.